{"id":4466,"date":"2023-09-08T05:04:12","date_gmt":"2023-09-08T09:04:12","guid":{"rendered":"https:\/\/bacaprod.wpengine.com\/?page_id=4466"},"modified":"2026-03-06T14:04:21","modified_gmt":"2026-03-06T19:04:21","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cliniquebaca.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p> <h2><strong>PRIVACY POLICY<\/strong><\/h2> <p><strong>Clinique BACA \u2013 Clinique des troubles alimentaires<\/strong><br \/> Effective Date: 05-MAR-2026<br \/> Website: <a href=\"http:\/\/www.cliniquecbaca.com\">www.cliniquecbaca.com<\/a><\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;1. Who We Are&#8221; admin_label=&#8221;1.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>Clinique BACA (\u201cBACA\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) is a private clinic located in Montreal, Quebec, providing assessment and treatment services related to eating disorders.<\/p> <p>We are committed to protecting the confidentiality, privacy, and security of personal information in accordance with applicable Canadian and Quebec privacy laws, including Quebec\u2019s Law 25 and PIPEDA.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;2. Information We Collect&#8221; admin_label=&#8221;2.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p><strong>a) Personal Information You Provide<\/strong><\/p> <ul> <li>Name<\/li> <li>Email address<\/li> <li>Phone number<\/li> <li>Any other information you voluntarily provide<\/li> <\/ul> <p><strong>b) Automatically Collected Information<\/strong><br \/>When you visit our website, we may collect:<\/p> <ul> <li>IP address<\/li> <li>Browser type<\/li> <li>Device information<\/li> <li>Pages visited<\/li> <li>Time spent on the website<\/li> <li>Cookies and tracking technologies<\/li> <\/ul> <p>[\/et_pb_text][et_pb_heading title=&#8221;3. How We Use Your Information&#8221; admin_label=&#8221;3.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>We use your information to:<\/p> <ul> <li>Respond to inquiries<\/li> <li>Schedule appointments<\/li> <li>Provide clinical services<\/li> <li>Process intake forms<\/li> <li>Improve our website and services<\/li> <li>Comply with legal and regulatory obligations<\/li> <li>Communicate with you about services (if consent is provided)<\/li> <\/ul> <p>We do <strong>not<\/strong> sell or rent your personal information.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;4. Consent&#8221; admin_label=&#8221;4.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>By using our website or submitting personal information, you consent to the collection, use, and disclosure of your information as described in this policy.<\/p> <p>You may withdraw consent at any time, subject to legal or contractual restrictions.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;5. Health Information&#8221; admin_label=&#8221;5.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>Any health information submitted is treated as confidential medical information and handled in accordance with professional and legal obligations in Quebec.<\/p> <p>Electronic communications (including email and website forms) may not be fully secure. We encourage patients not to send highly sensitive medical information unless using a secure platform provided by the clinic.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;6. Cookies and Analytics&#8221; admin_label=&#8221;6.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>We may use cookies and analytics tools (such as Google Analytics or similar services) to understand website usage and improve functionality.<\/p> <p>Cookies may collect technical information such as IP address, browser type, and browsing behavior.<\/p> <p>You may disable cookies in your browser settings. Where required by law, a cookie consent mechanism will be presented to users.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;7. Third-Party Service Providers&#8221; admin_label=&#8221;7.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>We may use trusted third-party providers for:<\/p> <ul> <li>Website hosting<\/li> <li>Appointment scheduling systems<\/li> <li>Electronic medical records systems<\/li> <li>Email communication services<\/li> <li>Payment processing<\/li> <li>Analytics services<\/li> <\/ul> <p>These providers may process or store personal information on our behalf. We ensure that contractual safeguards and privacy impact assessments are in place, as required under Quebec Law 25.<\/p> <p>Personal information may be processed or stored outside Quebec or Canada. In such cases, we take reasonable steps to ensure appropriate protection consistent with applicable laws.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;8. Data Storage, Security, and Retention&#8221; admin_label=&#8221;8.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.<\/p> <p>Personal information is retained only as long as necessary to fulfill the purposes for which it was collected and to comply with professional, regulatory, and legal record-keeping obligations in Quebec.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;9. Automated Decision-Making&#8221; admin_label=&#8221;9.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>We do not use personal information to make automated decisions that significantly affect individuals.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;10. Security Incidents&#8221; admin_label=&#8221;10.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>In the event of a confidentiality incident involving personal information that presents a risk of serious harm, we will notify affected individuals and the Commission d\u2019acc\u00e8s \u00e0 l\u2019information du Qu\u00e9bec as required by applicable law.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;11. Your Rights&#8221; admin_label=&#8221;11.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>Under applicable privacy laws, you may:<\/p> <ul> <li>Request access to your personal information<\/li> <li>Request correction of inaccurate or incomplete information<\/li> <li>Withdraw consent (where applicable)<\/li> <li>Request information about how your data is processed<\/li> <li>File a privacy complaint<\/li> <\/ul> <p>To exercise these rights, please contact our Privacy Officer.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;12. Complaints Process&#8221; admin_label=&#8221;12.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>If you believe your personal information has been handled improperly, you may submit a written complaint to our Privacy Officer.<\/p> <p>We will acknowledge receipt of your complaint and respond within 30 days.<\/p> <p>If you are not satisfied with our response, you may file a complaint with the Commission d\u2019acc\u00e8s \u00e0 l\u2019information du Qu\u00e9bec.<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;13. Privacy Officer&#8221; admin_label=&#8221;13.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>Clinique BACA has designated a Privacy Officer responsible for compliance with privacy legislation.<br \/>Contact: <br \/>Clinique BACA<br \/>2121, Crescent, Suite 200, Montr\u00e9al, QC, H3G 2C1<br \/>Email: <a href=\"mailto:stephanie.joyal@cliniquebaca.com\">stephanie.joyal@cliniquebaca.com<\/a><br \/>Phone: 514-544-2323<\/p> <p>[\/et_pb_text][et_pb_heading title=&#8221;14. Changes to This Policy&#8221; admin_label=&#8221;14.&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <p>We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.<\/p> <p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY Clinique BACA \u2013 Clinique des troubles alimentaires Effective Date: 05-MAR-2026 Website: www.cliniquecbaca.comClinique BACA (\u201cBACA\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) is a private clinic located in Montreal, Quebec, providing assessment and treatment services related to eating disorders. We are committed to protecting the confidentiality, privacy, and security of personal information in accordance with applicable Canadian and [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>Clinique BACA \u2013 Clinique des troubles alimentaires<br \/>Effective Date: 05-MAR-2026<br \/>Website: <a href=\"https:\/\/www.clinquebaca.com\">https:\/\/www.clinquebaca.com<\/a><\/p><div>\u00a0<\/div><div><b>1. Who We Are<\/b><\/div><div>Clinique BACA (\u201cBACA\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) is a private clinic located in Montreal, Quebec, providing assessment and treatment services related to eating disorders.<\/div><div>We are committed to protecting the confidentiality, privacy, and security of personal information in accordance with applicable Canadian and Quebec privacy laws, including Quebec\u2019s Law 25 and PIPEDA.<\/div><div>\u00a0<\/div><div><strong>2. Information We Collect<\/strong><br \/>a) Personal Information You Provide<\/div><ul><li>Name<\/li><li>Email address<\/li><li>Phone number<\/li><li>Any other information you voluntarily provide<\/li><\/ul><p>b) Automatically Collected Information<br \/>When you visit our website, we may collect:<\/p><ul><li>IP address<\/li><li>Browser type<\/li><li>Device information<\/li><li>Pages visited<\/li><li>Time spent on the website<\/li><li>Cookies and tracking technologies<\/li><\/ul><p>\u00a0<\/p><p><strong>3. How We Use Your Information<\/strong><br \/>We use your information to:<\/p><ul><li>Respond to inquiries<\/li><li>Schedule appointments<\/li><li>Provide clinical services<\/li><li>Process intake forms<\/li><li>Improve our website and services<\/li><li>Comply with legal and regulatory obligations<\/li><li>Communicate with you about services (if consent is provided)<\/li><\/ul><p>We do not sell or rent your personal information.<\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-4466","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Clinique des Troubles Alimentaires BACA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cliniquebaca.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Clinique des Troubles Alimentaires BACA\" \/>\n<meta property=\"og:description\" content=\"PRIVACY POLICY Clinique BACA \u2013 Clinique des troubles alimentaires Effective Date: 05-MAR-2026 Website: www.cliniquecbaca.comClinique BACA (\u201cBACA\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) is a private clinic located in Montreal, Quebec, providing assessment and treatment services related to eating disorders. 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